Privacy Policy

We may collect the following categories of information:

a) Personal Information

• Full name, date of birth, gender
• Contact details such as phone number, email address, and address
• Identity documents (PAN, Passport, Aadhaar where applicable)
• KYC details as mandated under RBI guidelines
• Photograph and signature (where required)

b) Financial & Transactional Information

• Transaction details related to foreign exchange, forex cards, or allied services
• Payment and banking details
• Foreign currency transaction history

c) Technical & Usage Information

• IP address, browser type, device information
• Website usage data and cookies
• Log files and analytics data

We collect and use information strictly for legitimate business and regulatory purposes, including but not limited to:

• Compliance with RBI, FEMA, KYC, AML, and CFT requirements
• Processing foreign exchange and related financial transactions
• Customer onboarding, verification, and risk assessment
• Record keeping and statutory reporting
• Improving service quality, security, and user experience
• Communication regarding services, updates, or regulatory requirements
• Fraud prevention, audit, and internal control purposes

GGS Forex does not sell or rent personal data to third parties. Information may be shared only when necessary with:

• Banks, card networks, and regulated financial institutions
• Regulatory authorities, law enforcement, or government agencies as required by law
• Service providers and technology partners under strict confidentiality obligations
• Auditors, compliance consultants, or legal advisors

All such disclosures are made on a need-to-know basis and in compliance with applicable laws.

We implement robust administrative, technical, and physical security measures to safeguard personal information against unauthorized access, loss, misuse, or alteration. These include:

• Secure IT systems and access controls
• Encryption and secure data storage practices
• Restricted access to sensitive information
• Periodic audits and internal reviews

Despite our best efforts, no system can be completely secure, and users acknowledge inherent risks associated with digital data transmission.

Personal and transactional data is retained only for as long as required to:

• Fulfill regulatory, legal, and operational obligations
• Comply with RBI and statutory record-keeping requirements
• Resolve disputes or enforce agreements

Once data is no longer required, it is securely archived or destroyed.

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. Users may choose to disable cookies through their browser settings, though this may limit certain features.

Subject to applicable laws, users may:

• Request access to their personal information
• Seek correction of inaccurate or outdated data
• Withdraw consent where permitted by law

Requests may be denied where retention is required for legal or regulatory reasons.

Our website may contain links to third-party websites. GGS Forex is not responsible for the privacy practices or content of such external sites. Users are advised to review the privacy policies of those websites independently.

GGS Forex reserves the right to modify or update this Privacy Policy at any time to reflect changes in laws, regulations, or business practices. Updates will be posted on our website and shall be effective immediately upon publication.

For any questions, concerns, or requests related to this Privacy Policy, please contact:

support@ggsforex.com

GGS Forex — Committed to Privacy, Security, and Regulatory Excellence.